Our preferred system for Class Bookings is via the Wye Fitness App, unless booking for the following weeks class, whilst in attendance in the current class, on the booking sheet provided by the instructor.
Customers using the app have full control, 24 hours a day to make and amend bookings via the App on a Smart Phone or Tablet. The setting up of this app can be started by the customer, but Wye Leisure must approve and assign the ability to make bookings. Alternatively you can speak directly to our reception staff either in person on by phone: 01432 860860 – Option 3. Bookings will always be made on a first-come-first-served basis. Each class or event will have a maximum number of participants. Once this maximum number is reached, you will be added to the waiting list for that class.
All participants of any exercise class organised by Wye Leisure Limited must be aged 17 or over and must have completed a Physical Activity Readiness Questionnaire (PARQ). If in the opinion of the trainer taking the class you are not able to take part in the class due to the questions answered on the questionnaire you may be refused access to the class and may be referred to your GP. PARQ’s can be completed online prior to attending or can be completed with the trainer taking the class. Please allow extra time to complete a PARQ on your first visit to a class. It is the responsibility of each user to bring to the attention of the instructor any changes which may cause the user to answer YES (when previously answering NO) to any question previously answered in any PARQ.
If attending a Spinning® class for the first time you will be required to undertake additional training to familiarise yourself with the equipment. Please make sure that for your first Spinning® class you arrive a few minutes earlier and make yourself known to the trainer, who will show you how to set up the bike.
The cost for each class will vary. Some classes will be included in the cost of your normal membership fees and others may incur an additional fee, please ask our staff when booking. Additional booking fees will be charged to any member wishing to attend a class out of their normal permitted hours of use. Furthermore, some club users receiving concessions will be required to make an additional payment before booking onto a class.
Any fees due must be paid on booking, we regret we cannot reserve a place on any class until all fees have been paid for. Booking fees can be paid for from a members credit, but are subject to the credit bonus scheme terms and conditions. If using the App to make bookings and the class you require shows “Exclusive Class”, it is likely the class is outside of your permitted hours and a payment needs to be made.
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